Until the 1940s, the role of the manager was to eliminate conflict in the workplace, usually by punishing the perceived initiators. (CSLO 2, CSLO 3)Group of answer choicesTrueFalse

What are approaches a manager can use in engaging in constructive conflict? (CSLO 1, CSLO 2)Group of answer choicesReflect, get feedback, gradually correct the problemReflect, get feedback, immediately correct the problemConflict is normal but can only be addressed by punishing the initiatorsNone of the above

Managers need to consider the individual and the situation when making:Question 3Select one:a.Organizing decisions about the jobb.Leading decisions about the organizationc.Controlling decisions about the departmentsd.Planning decisions about the strategies of the companyClear my choiceQuestion 4Not yet answeredMarked out of 1.00Flag questionTipsQuestion textOrganizational justice can be classified into three categories:Question 4Select one:a.Procedural, distributive and interactionalb.Psychological, reactional, motivationalc.Procedural, psychological, and motivationald.Interactional, distributive, and psychologicalClear my choiceQuestion 5Not yet answeredMarked out of 1.00Flag questionTipsQuestion textHow we perceive others will shape our behavior, which in turn:Question 5Select one:a.Will very often shape the behavior of the person we are interacting withb.Will lead to undue stress or failurec.Might lead to wrong inferences about objects in our environmentd.Will lead to unwanted generalizationsClear my choiceQuestion 6Not yet answeredMarked out of 1.00Flag questionTipsQuestion textCompanies may deal with work/balance reasons for absences by giving employees all of the following EXCEPT:Question 6Select one:a.More flexibility in work hoursb.More training programs to improve time managementc.Getting rid of sick leave altogetherd.Have a single paid time off policyClear my choiceQuestion 7Not yet answeredMarked out of 1.00Flag questionTipsQuestion textA firm’s values are often described in the:Question 7Select one:a.Company’s handbookb.Company’s brochurec.Mission and vision statementsd.Policy and procedure manualsClear my choiceQuestion 8Not yet answeredMarked out of 1.00Flag questionTipsQuestion textTeams that experience unforeseen changes in their tasks do well if they are populated with people high in:Question 8Select one:a.Conscientiousnessb.Agreeablenessc.Originalityd.OpennessClear my choiceQuestion 9Not yet answeredMarked out of 1.00Flag questionTipsQuestion textWhen engaging in job design or enrichment, a manager should consider:Question 9Select one:a.personality Autonomy in relation to employee personalityb.Freedom relative to employee personalityc.Personality in relation to work behaviord.Personality in relation to job designClear my choiceQuestion 10Not yet answeredMarked out of 1.00Flag questionTipsQuestion textResearch shows that fitting in with a company culture is a strong predictor of job performance.Question 10Select one:TrueFalse

Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives.Group of answer choicesTrueFalse

The role of a manager include all of the following EXCEPTGroup of answer choicesEnhancing workers ability to contribute to the teamProviding unquestionable guidance to the organizationEnabling the members of an organization to grow and develop through training and teachingEnsuring all employees know what needs to be accomplished

Employers are now striving to manage employee relations, with a greater focus on each individual. What is the reason for this?Group of answer choicesa. To improve the overall profits of the companyb. To raise staff morale and productivityc . To lower the amount of CCMA casesd. To ensure equality in the organisation