In a principal/agent relationship for contracts with customers, the pre-determined fee or commission for services is earned by the:Group of answer choicesAgent.Customer.Owner.Principal.

In the presence of asymmetric information, the only contract that results in production efficiency and no moral hazard is the one in whichGroup of answer choicesthe agent receives a fixed fee.the principal receives a fixed rent.profit is shared.revenue is shared.

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):Group of answer choicesService Level Agreement.Total Cost of Ownership.Request for Quotation.Service Oriented Architecture.

In a(n) _____ contract, the buyer pays the supplier for allowable performance costs along with a predetermined fee and an incentive bonus.Group of answer choicesFirm-fixed price (FFP)Cost plus percentage of costs (CPPC)Fixed-price incentive fee (FPIF)Cost plus incentive fee (CPIF)

_____ contracts involve payment to the supplier for direct and indirect actual costs and often include fees.Group of answer choicesCost-reimbursableFixed-price incentive feeLump sumFirm-fixed-price

The “contractual elements” of getting a product/service to the final user, refers to:Group of answer choicesconsumerism.distribution channel.physical distribution.elemental contracting