According to Herzberg, Blank______ lead people to be productive and satisfy them, whereas Blank______ factors create dissatisfaction if missing.Multiple choice question.hygiene factors; motivatorsequity factors; expectancy factorslower-level needs; higher-level needsmotivators; hygiene factors
Question
According to Herzberg, Blank______ lead people to be productive and satisfy them, whereas Blank______ factors create dissatisfaction if missing.Multiple choice question.hygiene factors; motivatorsequity factors; expectancy factorslower-level needs; higher-level needsmotivators; hygiene factors
Solution
According to Herzberg's Two-Factor Theory, the correct answer is "hygiene factors; motivators". This theory suggests that there are certain factors in the workplace that cause job satisfaction (motivators), while a separate set of factors cause dissatisfaction if they are absent (hygiene factors).
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