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3. Good Sports Limited is an independent sports goods retailer owned and operated by two partners, Alan and Bob. The sports retailing business in the UK has undergone a major change over the past ten years. First of all the supply side has been transformed by the emergence of a few global manufacturers of the core sports products, such as training shoes and football shirts. This consolidation has made them increasingly unwilling to provide good service to the independent sportswear retailers too small to buy in sufficiently large quantities. These independent retailers can stock popular global brands, but have to order using the Internet and have no opportunity to meet the manufacturer’s sales representatives. Secondly, UK’s sportswear retailing has undergone significant structural change with the rapid growth of a small number of national retail chains with the buying power to offset the power of the global manufacturers. These retail chains stock a limited range of high volume branded products and charge low prices the independent retailer cannot hope to match. RequiredProvide the partners with a short report on the advantages and disadvantages to Good Sports of developing an e-business strategy and the processes most likely to be affected by such a strategy

Question

3. Good Sports Limited is an independent sports goods retailer owned and operated by two partners, Alan and Bob. The sports retailing business in the UK has undergone a major change over the past ten years. First of all the supply side has been transformed by the emergence of a few global manufacturers of the core sports products, such as training shoes and football shirts. This consolidation has made them increasingly unwilling to provide good service to the independent sportswear retailers too small to buy in sufficiently large quantities. These independent retailers can stock popular global brands, but have to order using the Internet and have no opportunity to meet the manufacturer’s sales representatives. Secondly, UK’s sportswear retailing has undergone significant structural change with the rapid growth of a small number of national retail chains with the buying power to offset the power of the global manufacturers. These retail chains stock a limited range of high volume branded products and charge low prices the independent retailer cannot hope to match. RequiredProvide the partners with a short report on the advantages and disadvantages to Good Sports of developing an e-business strategy and the processes most likely to be affected by such a strategy

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Solution

Advantages of Developing an E-Business Strategy for Good Sports Limited:

  1. Wider Reach: An e-business strategy would allow Good Sports to reach a larger customer base, not just limited to the UK but potentially worldwide.

  2. Cost Savings: E-business can reduce overhead costs such as rent, utilities, and staffing. This could allow Good Sports to offer competitive pricing.

  3. Convenience: Online shopping is convenient for customers as they can shop anytime, anywhere. This could increase sales.

  4. Data Collection: E-business allows for easy collection and analysis of customer data, which can be used to improve marketing strategies and customer service.

Disadvantages of Developing an E-Business Strategy for Good Sports Limited:

  1. Competition: The online market is highly competitive. Good Sports would be competing with both global manufacturers and large retail chains.

  2. Technical Issues: Running an e-business requires dealing with technical issues, which could disrupt business operations.

  3. Security: E-businesses are vulnerable to cyber threats. Good Sports would need to invest in robust security measures to protect customer data.

  4. Impersonal: Online shopping lacks the personal touch of in-store shopping. Good Sports would need to find ways to provide excellent customer service online.

Processes Most Likely to be Affected by an E-Business Strategy:

  1. Sales and Distribution: Sales would be conducted online and products would be shipped directly to customers.

  2. Marketing: Marketing strategies would need to be adapted for the online market, with a focus on digital marketing techniques.

  3. Customer Service: Customer service would need to be provided online, via email or live chat.

  4. Procurement: Good Sports may need to adjust their procurement processes to ensure they can meet the potentially increased demand from a larger customer base.

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