What is the first thing you should do when collecting information for your customer persona?1 pointIdentify customer pain pointsVisit social media Email customers asking them for informationReview customer data
Question
What is the first thing you should do when collecting information for your customer persona?1 pointIdentify customer pain pointsVisit social media Email customers asking them for informationReview customer data
Solution
The first thing you should do when collecting information for your customer persona is to review customer data. This will give you a general understanding of who your customers are, their behaviors, and their interactions with your business. This data can be obtained from various sources such as Google Analytics, CRM systems, and sales data. After reviewing the data, you can then proceed to identify customer pain points, visit social media for more insights, and email customers asking them for more information.
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