18. Every subordinate should receive orders from and be accountable to only one superior is __________. A. Unity of direction B. Unity of command C. Centralization D. Scalar chain

is the succession of commanding officers from a superior to a subordinate through which command is exercised.

Guidelines for small units leaders to ensure the success of both themselves and their subordinates include which of the following? Select all that apply. Use the chain of command Develop unique unit standards Establish authority and demand loyalty Reward ethical and punish unethical behaviors

If top management wants to retain power and authority in the hands of higher-level managers, they would be involved in a _________________ process.a.coordinatingb.specialisationc.delegationd.centralisation

Where employees are expected to follow orders and are monitored through close personal surveillance of subordinates by superiors is a _____ approach to organizational control. A. totalitarian B. clan C. mutually adaptive D. bureaucratic

3. The process whereby a manager shares his work and authority with his subordinates is________. A. Decentralisation B. Responsibility C. Delegation D. Decision making