Please reconstruct the following paragraph to include proper spelling, grammar, and punctuation.One day, a customer called into the custumer service hotline, furious about there recent experience. They're upset about an order that arrived late, and it was damaged, and they were very unhappy. The agent on the line, try their best to resolve the issue, but the customer, not satisfied and keep complaining. After a long conversation the customer demand a full refund and they're said they're never shop here again. It was a difficult call, but the agent, handle it with professionalism and patience.*

Imagine you are a customer service representative. Read the situation and then choose what you think is the best response.A customer called this morning to report a missing book from the set he ordered. The rep he spoke with was very rude and terminated the call prematurely. He's very upset."I'm calling to complain about the last person I spoke with. Not only was he rude, he also hung up on me!"AI understand how frustrated you are. Let me help you file a complaint against that rep.BI understand you're very frustrated. Let's get your problem resolved today.CI understand you're frustated but there's no reason to be upset with me. I'm just trying to help.DI understand you're frustrated and I'll make sure to pass on the word that the rep you spoke with was rude and hung up on you

Retype the sentence using the correct punctuation.Can you please help me? Alex asked

Read the customer's statement below, and choose the statement that best describes the customer's mood."Hmm...I don't know. I don’t really want to pay double for something that wasn’t my fault, you know."AThe customer is angry.BThe customer is concerned.CThe customer is frustrated.

You are trying to explain some rules of your agency to an irate customer who feels they have been treated unfairly. What is the best way to handle the situation? A. Let the person finish telling you about the complaint and then point out to the person the facts and the reason for the rule. B. Suggest that the person obtain and read a copy of your agency regulations. C. Keep silent until the person finishes; then ask the person to return when they have had an opportunity to calm down. D. Agree that the rules may be unfair in certain circumstances.

Fill in the blanks:1) _ identifies the recipient of the letter.2) _______is used to communicate an afterthought or to emphasize sales.3) ___ _ is a contemporary style of punctuation4) Adjustment letter is a test of one’s _____ & _______.5) A good Sales Letter must be structured to follow _______ principles.6) In complete block layout, paragraphs are ____ _____.