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When the iPod shuffle first came out, there were rumors thatthe order of the songs wasn’t really random. The following are quotes on an Applediscussion board about the shuffle feature:“Can some one please explain why on my…iPod songs repeatwhile on shuffle?”“…that happens to me too. some songs keep getting played,and some I hardly ever hear. It seems the iPod is biased…”The iPod is not biased – the customers are! Which bias are these customers sufferingfrom?1 point Conservatism Non-regressive prediction Gambler’s fallacy Sample size neglect

Question

When the iPod shuffle first came out, there were rumors thatthe order of the songs wasn’t really random. The following are quotes on an Applediscussion board about the shuffle feature:“Can some one please explain why on my…iPod songs repeatwhile on shuffle?”“…that happens to me too. some songs keep getting played,and some I hardly ever hear. It seems the iPod is biased…”The iPod is not biased – the customers are! Which bias are these customers sufferingfrom?1 point Conservatism Non-regressive prediction Gambler’s fallacy Sample size neglect

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Solution

The customers are suffering from the Gambler's fallacy. This is a bias where people incorrectly believe that if something happens more frequently than normal during a certain period, it will happen less frequently in the future, or vice versa. In this case, the customers believe that because certain songs are played more frequently, these songs will be played less in the future, which is not necessarily true.

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