What is the primary goal of surface acting?Group of answer choicesTo increase emotional intelligenceTo genuinely feel and express emotionsTo enhance emotional laborTo suppress true emotions

Emotional labour is a potential factor of stress in the workplace. Which of the followings statements are correct?Question 5Answera.Surface acting leads to less exhaustion, higher service performance and higher job satisfaction than deep acting.b.Surface acting means to put on a mask. People adjust their emotional response by suppressing, amplifying, or faking emotions.c.Emotional labour is often present in service oriented jobs.d.Deep acting involves an adjustment of one’s actual feelings.

Emotional intelligence reflects the ability to: (Choose every correct answer.)Multiple select question.monitor your and others' feelings and to use this information to guide your thinking and actionsuse emotions and emotional knowledge to enhance thoughtbelieve that you can accomplish most things in your job successfullycarry out accurate reasoning about emotions

emotional intelligence

Understanding many different perspectives weakens emotional intelligence.Group of answer choicesTrueFalse

Emotions exert an incredibly powerful force on human behavior. Strong emotions can cause you to take actions you might not normally perform or to avoid situations you enjoy. Why exactly do we have emotions? What causes us to have these feelings? Researchers, philosophers, and psychologists have proposed different theories to explain the how and why behind human emotions. Choose the correct options (1 marks) Emotion is the result of the brain's interpretation of a stimulus and simultaneously changes within the body. This is described in the OPTIONS Cannon-Bard theory James-Lange theory Two-factor theory