_____ is achieved through efficient operations, excellent supply chain, and strong relationships with their suppliers.Multiple choice question.Operational excellenceCustomer excellenceProduct excellenceLocational excellence

Select all that applyFirms achieve operational excellence through which of the following?Multiple select question.Good supply chain managementReducing focus on human resourcesEfficient operationsStrong relationships with suppliers

Firms that achieve a sustainable competitive advantage through their merchandise and service offerings, and through effective branding and positioning, are doing so using Blank______ excellence.Multiple choice question.productoperationallocationalcustomer

An operational excellence strategy...Group of answer choicesis based on low volume customized productionis ideal in markets where customers seek high value luxury goodsallows companies to increase margins and derive greater profitaims to accomplish cost leadership by streamlining operations and reducing costshave very decentralized non hierarchical structures

Under the people orientation of TQM, delivering ______ value is most important.Multiple choice question.efficientcustomereconomicproduct

Organizations that produce goods and services that are similar to another organization’s goods and services are known as ______.Multiple choice question.supplierscompetitorscustomersdistributors