Which of the following is a wise practice for making important purchases?A.Trust customer claims from the manufacturerB.Ignore professional reviewsC.Skim return policies and warrantiesD.Be wary of customer testimonialsSUBMITarrow_backPREVIOUS

When purchasing inventory in a merchandising business it is always best in using judgement to:Group of answer choicesPurchase more than is requiredPurchase only quality productsUnderstand your customer baseExpense the product when purchasedPurchase the cheapest product

10. The way your customers buy from you is very important, because if the buying experience is frustrating or difficult a customer may not even complete their first purchase, let alone return. So with this in mind which of the following statements might help your systems and processes?radio_button_uncheckedMake sure you keep accurate records of when a customer buys from you.radio_button_checkedReward customers with a customer loyalty program and / or recognise and reward staff behaviour that you want repeated.radio_button_uncheckedEnsure you have an 'absolutely no returns policy' in place and never waiver from this.

Decide if the consumer behaviour may apply to a high or low uncertainty avoidanceculture:1. prefers to shop at stores with clearly defined policies and procedures, and may be less likelyto try new brands or productstoleratesambiguityauthorityhierarchicalregulationsformalopenflexiblepessimisticunpredictablespotaneousanxiouscooperationrichness2. enjoys browsing and trying new products, and may be less concerned with followingestablished rules or procedures3. seeks out expert advice before making a purchase4. makes an impulse purchase based on their own preferences5. seeks out recommendations from friends or family before making a purchase6. purchases extended warranties or insurance for their purchases7. shops at stores that offer clear return policies and guarantees8. trusts their instincts when making purchases, rather than relying on established policies orexpert advice9. researches a product thoroughly before making a purchase10. shops at established brands and stores with a proven track record of quality11. shops at discount or off-brand stores in search of a good deal12. makes a purchase only after reading multiple reviews and consulting with friends or family13. shops at stores that offer detailed and specific product information.14. shops at stores that offer a unique and personalized shopping experience15. shops at stores that have a formal and professional shopping environment

True or False: At the beginning of the meeting, it is a good strategy to let the prospective customer know that your product is for everyone and you want to make sure they purchase

Which of the following is not a reason to remarket?The chance to win back lost visitorsTo keep your brand in front and exposed to usersTo remind past buyers to make a purchaseTo downsell products or services