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Businesses invest in IT to achieve six important business objectives:Shareholder value creation; resistance to inflation; reduction of legal costs; market share stability; competitive advantageIncreased profit, decreased costs, brand loyalty, stabilised market share, product design, employee retentionOperational excellence; New products, services, and business models; job satisfaction; resource utilisation; employee satisfaction; quality of lifeOperational excellence; New products, services, and business models; Customer and supplier intimacy; Improved decision making; Competitive advantage; Survival

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Businesses invest in IT to achieve six important business objectives:Shareholder value creation; resistance to inflation; reduction of legal costs; market share stability; competitive advantageIncreased profit, decreased costs, brand loyalty, stabilised market share, product design, employee retentionOperational excellence; New products, services, and business models; job satisfaction; resource utilisation; employee satisfaction; quality of lifeOperational excellence; New products, services, and business models; Customer and supplier intimacy; Improved decision making; Competitive advantage; Survival

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