Michael is a team leader at a new engineering consultancy. Following a merger with a rival organisation, the members of his team are struggling to work with their new colleagues and are showing signs of low engagement, conflict and low motivation. In particular, he is aware that some members of the team are not working hard, leading to reduced quality and increased customer complaints. Also, while some of the team are quick to begin tasks, they are easily distracted and tend to give up quickly. Which of the following elements should Michael address first to improve motivation in his team, and in which order? Direction then intensity Intensity then persistence Intensity then engagement Persistence then direction
Question
Michael is a team leader at a new engineering consultancy. Following a merger with a rival organisation, the members of his team are struggling to work with their new colleagues and are showing signs of low engagement, conflict and low motivation. In particular, he is aware that some members of the team are not working hard, leading to reduced quality and increased customer complaints. Also, while some of the team are quick to begin tasks, they are easily distracted and tend to give up quickly. Which of the following elements should Michael address first to improve motivation in his team, and in which order? Direction then intensity Intensity then persistence Intensity then engagement Persistence then direction
Solution
The first element that Michael should address to improve motivation in his team is direction, followed by intensity. This is because the team seems to be lacking a clear direction or understanding of their roles and responsibilities following the merger, which is leading to conflict and low engagement. Once the direction is clear, Michael can then focus on increasing the intensity or effort that team members put into their work. This can help to improve the quality of work and reduce customer complaints.
Similar Questions
Jane is a team leader at a new software company. Following a merger with a rival organisation, the members of her team are struggling to work with their new colleagues and are showing signs of disengagement and low motivation. In particular, she is aware that while some of her team are quick to begin tasks, they are easily distracted and tend to give up quickly. Also, some members of the team are not working hard, leading to reduced quality and increased customer complaints. Which of the following elements should Jane address first to improve motivation in her team, and in which order? a.Persistence then direction b.Intensity then engagement c.Direction then intensity d.Persistence then intensity
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