Explain one main result of Mayo’s Hawthorne research.[3]
Question
Explain one main result of Mayo’s Hawthorne research.[3]
Solution
Mayo's Hawthorne research resulted in the discovery of the Hawthorne effect. This effect refers to the phenomenon where individuals modify their behavior or performance in response to being observed or studied. The main result of Mayo's research was the recognition that human factors, such as social interactions and psychological factors, can significantly impact productivity and performance in the workplace. This finding challenged the prevailing belief at the time that productivity was solely determined by physical and technical factors. Mayo's research highlighted the importance of considering the social and psychological aspects of work in order to improve productivity and employee satisfaction.
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What did the researchers, who identified the Hawthorne effect, see as evidence that employee performance was influenced by something other than the physical work conditions?Group of answer choicesManagers who told their subordinates they were under observation received more complaints than other managers.Employees who knew they were being observed called in sick more often than employees who did not know they were being observed.Any change in a variable, such as lighting levels, led to an improvement in productivity; this was true even when the change was negative, such as a return to poor lighting.Employees who believed they were under observation performed the same as employees who did not believe they were under observation.
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The Hawthorne Effect describes a type of bias where a participants behaviour becomes influenced and uniform with a large number of other participants in a trialGroup of answer choicesTrueFalse
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