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Which of the following is a principle of Deming management?Multiple choice question.Improved quality leads to increased market share, prospects, and employment.Quality improvements lead to organizational enhancement.Hard data should be the basis of quality improvement.The PDCA cycle should be implemented to improve the quality of work life of employees.

Question

Which of the following is a principle of Deming management?Multiple choice question.Improved quality leads to increased market share, prospects, and employment.Quality improvements lead to organizational enhancement.Hard data should be the basis of quality improvement.The PDCA cycle should be implemented to improve the quality of work life of employees.

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Solution

All of the options provided are principles of Deming management.

  1. "Improved quality leads to increased market share, prospects, and employment" - This is based on Deming's belief that improving quality can reduce expenses while increasing productivity and market share.

  2. "Quality improvements lead to organizational enhancement" - Deming emphasized that improving quality could lead to better operational efficiency and overall organizational enhancement.

  3. "Hard data should be the basis of quality improvement" - Deming was a statistician and believed in the importance of data in driving quality improvement.

  4. "The PDCA cycle should be implemented to improve the quality of work life of employees" - The Plan-Do-Check-Act (PDCA) cycle is a key part of Deming's philosophy for continuous quality improvement.

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